Amazon driver killed by train after being misled by crossing signal
Rail Accident Investigation Branch report highlights safety failings at Bax user-worked crossing in Teynham, Kent.
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Brandon Hatcher, an Amazon delivery driver, died on 13 July when his van was struck by a Ramsgate to London Victoria train at the Bax user-worked crossing in Teynham, Kent. The collision occurred around 12:42 pm. The train was travelling at approximately 71 mph when it hit Mr Hatcher's vehicle.
Misleading Signal Identified as Cause
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An investigation by the Rail Accident Investigation Branch (RAIB) concluded that Mr Hatcher had almost certainly been misled by a green stop light. This signal likely gave him the impression it was safe to enter the crossing, despite the exit gate remaining closed. The RAIB report identified shortcomings in signage, road markings, and driver training as contributing factors. Investigators concluded that Mr Hatcher had not been adequately prepared to use the crossing safely.
Andrew Hall, chief inspector of rail accidents, stated that most road users are unfamiliar with user-worked crossings and how to operate them safely. He highlighted a previous incident in August 2026 where another delivery van driver was killed at a similar crossing in Lancashire. Mr Hall urged the rail industry, domestic delivery companies, the Office of Rail and Road, and the Department for Transport to find effective ways to reduce this risk.
Recommendations for Safety Improvements
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The RAIB has issued four recommendations to enhance safety at user-worked crossings. These include a review of crossing design by Network Rail and updates to legal frameworks and guidance by the Department for Transport and the Office of Rail and Road. Additionally, investigators contacted the Health and Safety Executive to review guidance for organisations that employ or contract drivers who may encounter such crossings. No other individuals were injured in the incident.
Questions this report answers
+How did Brandon Hatcher die?
Brandon Hatcher, an Amazon delivery driver, died on 13 July when his van was struck by a train at the Bax user-worked crossing in Teynham, Kent. The collision occurred around 12:42 pm, with the train travelling at approximately 71 mph.
+What caused the accident at the crossing?
The Rail Accident Investigation Branch concluded that Brandon Hatcher was likely misled by a green stop light, which indicated it was safe to cross. However, the exit gate remained closed, leading to the collision with the train.
+What safety improvements are recommended?
The RAIB has recommended a review of user-worked crossing design by Network Rail. They also called for updates to legal frameworks and guidance by the Department for Transport and the Office of Rail and Road, and a review of driver guidance by the Health and Safety Executive.
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