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Since its 2016 launch, the 'See it. Say it. Sorted.' campaign has received over 1.5 million texts to British Transport Police. The 61016 service, promoted by the campaign, has logged nearly 83,000 crimes, prompting over 175,000 police deployments.
An 11-year-old boy died at the Bourneview pedestrian level crossing near Kenley Station in January 2025. An inquest found the death was accidental but highlighted a lack of safety features at the crossing, which had been recommended for upgrades almost two years prior.
An inquest concluded that an 11-year-old boy, Jaiden Shehata, died after being struck by a train at a level crossing in Croydon, with his mobile phone distraction and the crossing's lack of warnings cited as causes.
Greater Thameslink Railway reported 93 falls between trains and platforms in 2024, a 43% increase on last year. The operator, which serves Gatwick and Luton airports, has launched a safety campaign advising passengers to take extra time and use lifts with luggage.
Passengers travelling to Luton and Gatwick airports by Thameslink are being warned to allow extra time after 93 reported falls while boarding trains in 2026, a 43% increase. GTR says overall slips and trips have decreased since its safety campaign launched.
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