Thames Water restores supply after second pipe burst near Oxleas Wood
Residents in SE6 experienced low pressure or no water after two leaks on 2 August, with bottled water delivered to priority households.
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Homes in the SE6 postcode area lost water or experienced low pressure on 2 August after a second burst pipe near Oxleas Wood. Thames Water confirmed the disruption followed an earlier leak that had been repaired the same day.
The company rerouted water to restore supply to most residents, though it warned that pressure could remain lower than usual. Thames Water said it does not expect the issue to affect areas beyond the immediate vicinity.
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Bottled water for priority residents
Thames Water is delivering bottled water to households registered on its Priority Service Register. The company said residents on the register do not need to contact them to receive supplies.
A spokesperson for Thames Water said: "We’re sorry if you have no water or are experiencing low pressure in the SE6 area. Our repair teams are on site and will begin work as soon as they arrive."
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We know how disruptive it is if you lose your water supply, so we’ll work hard to get things back to normal as soon as we can.
Thames Water spokesperson
What happens next
Thames Water will provide a further update on 3 August at 11:30am. The company advised residents needing additional support to register for its free Priority Service Register, which helps tailor assistance during disruptions.
Questions this report answers
+Why did the water supply fail in SE6?
A second burst pipe near Oxleas Wood occurred on 2 August after Thames Water repaired an initial leak. The company rerouted water to restore supply, though pressure remains low for some residents.
+Who is getting bottled water deliveries?
Thames Water is delivering bottled water to residents registered on its Priority Service Register. Households on the register do not need to contact the company to receive supplies.
+When will Thames Water update residents?
Thames Water will issue another update on 3 August at 11:30am. The company said it is working to restore normal water pressure as quickly as possible.
+How can residents get extra support?
Residents can register for Thames Water’s free Priority Service Register. The register helps the company provide tailored assistance, such as bottled water deliveries, during supply disruptions.
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