FacialRecognition

Sainsbury's pauses facial recognition at East Dulwich store after wrongful ejection

Sainsbury's has suspended live facial recognition at its East Dulwich branch after staff wrongly challenged a customer as a shoplifter. The supermarket attributed the incident to human error, not the Facewatch system, which it says has a 99.98% accuracy rate. Critics argue the technology risks humiliating innocent shoppers.