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/Culture & Arts/ Westminster//3 min read

Raye Royal Albert Hall gig hit by 1.8m bot sign-ups

Artist's team to manually review registrations for 5,000 seats after AI bots overwhelmed the system.

News London evidence indexOpen analysis ▾
74/100Evidence
95/100Reporting
35/100Hype

Trust 74: includes Raye’s Instagram statement with named figures and dates, but only one outlet cited.

Higher is stronger

Critic 95: explains impact, quotes fans, provides specific data and next steps, though largely repeats artist’s announcement.

Higher is stronger

Hype 35: headline uses strong language but article remains measured, no excessive sensationalism.

Lower is better

ByNews London Desk
/London Edition/3 min read
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Raye Royal Albert Hall gig hit by 1.8m bot sign-ups

Global music artist Raye has announced a change to the ticket allocation for her upcoming Royal Albert Hall performance due to an overwhelming number of registrations. The one-night-only concert, scheduled for 23 October 2026, will feature a symphonic reimagining of her album 'This Music May Contain Hope', accompanied by The Heritage Orchestra and the Flames Collective choir.

Scalpers and AI Bots Overwhelm Registration

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The registration process for the 5,000 available seats attracted 1.8 million sign-ups. Raye and her team stated on Instagram that they had 'never witnessed bots on this scale' before. They identified that scalpers had deployed artificial intelligence bots to create hundreds of thousands of fraudulent registrations, overwhelming the system.

In response to this unprecedented situation, Raye's team decided to alter the ticket distribution method to ensure fans could purchase tickets at face value. They will now manually review the sign-up list to identify individuals believed to be genuine fans. This decision was made to prevent scalpers from exploiting the presale.

New Ticket Distribution Process

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Those selected from the reviewed list will receive their presale link and code via email on Tuesday at 11:45 am BST. The presale is scheduled to open at 12 pm BST on the same day. Any remaining tickets not purchased during the presale will be made available to the public through a general sale.

Raye expressed that this experience has significantly opened her eyes to current ticketing challenges, and she and her team will be considering future strategies to address such issues. Some fans have called for a return to in-person ticket sales to combat exploitation.

1.8 millionRegistrationsreceived for 5,000 available seats at Raye's Royal Albert Hall concert.

Questions this report answers

+Why has the ticket process for Raye's Royal Albert Hall gig changed?

The registration process was overwhelmed by 1.8 million sign-ups for 5,000 seats. Raye's team stated that scalpers used AI bots to create a large number of fake registrations, prompting a change to ensure genuine fans can buy tickets fairly.

+When will fans receive presale codes for the concert?

Selected fans will receive their presale codes via email on Tuesday at 11:45 am BST. The presale itself will then open at 12 pm BST on the same day.

+What happens if I don't receive a presale code?

If you do not receive a presale code, any remaining tickets will be made available to the public through a general sale. Information on when this will occur has not yet been announced.

News London Desk

This article was written at the News London news desk from the reporting of the outlets listed below it. Drafting is done by a language model under human editorial supervision — there is no reporter behind this byline, and we would rather say so than invent one.

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