Croydon opens Cavendish House for housing services
The building in South Croydon will house the council's housing needs service from 21 October.
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Croydon Council has officially opened Cavendish House in South Croydon, a new facility intended to centralise key services for residents. Executive Mayor Jason Perry marked the opening with a ribbon-cutting ceremony on Friday 16 October. The building is set to become a primary point of contact for residents seeking council support.
Housing services relocation
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The council's housing needs service will be the first to occupy Cavendish House. From Wednesday 21 October, residents requiring assistance with housing or homelessness issues will be seen at the new location. This service will operate on an appointment-only basis. The relocation is part of a broader plan approved by the Council's Cabinet in July to consolidate multiple services within the Cavendish House building.
The new facilities at Cavendish House include a dedicated reception area, improved waiting spaces, and expanded capacity for interviews and assessments. The building also features enhanced family-friendly provisions, alongside strengthened safeguarding and security measures for both residents and staff. Upgraded visitor management systems, improved public Wi-Fi, and better internet connectivity are also in place.
Bringing services together under one roof is common sense. We are making better use of Council buildings, improving facilities for residents and giving staff more space to carry out assessments.
Jason Perry, Executive Mayor of Croydon
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Mayor Perry stated that the aim is to provide a welcoming and private environment for residents discussing their circumstances. He emphasised that consolidating services in one location is a practical step towards making it easier for people to access necessary help. Housing needs is the initial service to move, with plans for other council departments to follow.
What happens next
Residents attending appointments at Cavendish House are advised to confirm their appointment details and plan their travel arrangements in advance. The council has indicated that further services will be relocated to Cavendish House in the coming months, creating a central hub for resident support.
Questions this report answers
+When did Cavendish House officially open?
Croydon's Executive Mayor Jason Perry officially opened Cavendish House on Friday 16 October. The building is intended to serve as a new hub for key council services, with the housing needs service being the first to move in.
+Which services will be available at Cavendish House?
The housing needs service will be the first to operate from Cavendish House, starting on 21 October. Residents needing housing or homelessness assistance will be seen there by appointment. The council plans to move additional services into the building over time.
+What improvements does Cavendish House offer residents?
Cavendish House provides a dedicated reception, enhanced waiting facilities, and increased capacity for interviews and assessments. It also features improved family-friendly spaces and strengthened safeguarding and security arrangements, aiming to offer a more supportive environment for residents.
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