Croydon Council approves £17.5m road upgrades after £1.4m injury payouts
The borough settled 205 personal injury claims, rejected 1,008, and will launch a major highways programme in 2026/27 to curb future incidents.
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Croydon Council announced on 29 July 2026 that it will fund a £17.5 million highways improvement programme for the 2026/27 financial year. The decision follows a three‑year period in which the council settled 205 personal injury claims at a total cost of £1.4 million and rejected 1,008 of the 1,213 public liability claims it received.
Claim numbers and financial impact
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The council recorded 1,213 public liability claims between 2022 and 2025, according to data supplied to the Local Democracy Reporting Service. Of those, 205 were settled, averaging £6,812.54 per claim, while the remaining 1,008 were dismissed. Croydon maintains 726 km of roads and 1,235 km of footpaths, the largest network of any London borough, which the council says contributes to the high volume of highway‑related incidents.
Every injury matters, but the number of claims submitted should not be confused with the number upheld.
Council spokesperson, Croydon Council
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Political reaction
Stuart King, leader of Croydon’s Labour opposition, criticised the settlement figures, stating that the £1.4 million spent since Mayor Jason Perry took office raises questions about public‑money protection and risk management. He called for an explanation of why the claims arose and what steps are being taken to prevent repeat incidents.
Council response and next steps
In reply, Croydon Council said it is implementing decisive actions to improve road surfaces and reduce accidents. The council reported that personal injury claims have fallen by roughly 20 per cent in the most recent data. It also highlighted the introduction of a dedicated “pothole patrol” that monitors and repairs defects throughout the year, and noted that more than 3,000 potholes were fixed during the current financial year.
The £17.5 million highways programme will fund resurfacing works, drainage upgrades, and safety enhancements across the borough’s extensive road and footpath network. The council plans to begin the first phase of works in early 2026, with progress reports to be published quarterly.
Questions this report answers
+How much did Croydon Council pay out in personal injury claims?
Croydon Council settled 205 personal injury claims costing £1.4 million between 2022 and 2025. The amount reflects the total payout for claims that were approved during that period.
+How many public liability claims were rejected?
Out of 1,213 public liability claims received, Croydon Council rejected 1,008. The majority of claims were dismissed, leaving 205 that were settled.
+What actions is the council taking to reduce future claims?
The council has launched a dedicated pothole patrol, repaired over 3,000 potholes this year, and approved a £17.5 million highways improvement programme for 2026/27 to upgrade road surfaces and improve safety.
+When will the £17.5m highways improvement programme start?
The programme is scheduled to commence in early 2026, with the first phase of works planned for the start of the 2026/27 financial year. Quarterly progress updates will be issued by the council.
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