Enfield opens 24/7 mental health crisis unit
New service at Chase Farm Hospital aims to divert patients from A&E and offer specialist support.
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Enfield has launched a new 24-hour mental health facility to support residents experiencing urgent crises. The Mental Health Crisis Assessment Service (MHCAS) opened its doors at Chase Farm Hospital on 29 July 2026, providing a dedicated alternative to accident and emergency departments for individuals needing immediate specialist care.
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Operated by North London NHS Foundation Trust (NLFT), the MHCAS aims to ensure people receive the right support in a suitable environment. The service offers specialist assessment and care within a calm, safe, and therapeutic setting, designed specifically for mental health needs. This initiative seeks to lessen the burden on busy accident and emergency departments by providing a more appropriate and timely response for those in mental health distress.
The facility has been developed with input from individuals who have personal experience of mental health trauma. Their contributions were instrumental in shaping the design of the environment and influencing the approach to supporting people during a crisis. This co-design process is intended to foster a trauma-informed and recovery-focused atmosphere.
When I was at my lowest a service like this would have made a real difference to me and my family. With the right interventions, medical and holistic care can save lives.
Anthony Andrew, service user contributor
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Accessing the Service
While NHS 111 remains the primary route for urgent mental health support across London, the new Enfield service will also accept direct referrals. Individuals can also present directly to the MHCAS at The Chase Building, Chase Farm Hospital, 127 The Ridgeway EN2 8JL, where they will be assessed and supported. For immediate danger or life-threatening emergencies, the public is advised to call 999.
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